I waited in yesterday for the bloke who was coming from Telewest to "fix my levels" on my cable modem.
He was resplendent in the their new, corporate purple, and had a lovely, shiny van. And fiddled with my levels - it wasn't at all painful - to perfection. That's my signal levels, btw. Making conversation, I said to him, "there've been a few problems at Telewest recently, haven't there?"
"Dunno, love. There haven't been any layoffs. Not in my group."
Seems that Telewest has a fabulous employee communications programme, anyhow.