Wednesday, December 10, 2008

Cold callers? Crank callers...

I just got a phone call on my mobile from 01792 350023 and when I picked up some blokey clearly reading from a script said "I'm from CCA, consumer credit advice, and I want you to know this isn't a sales call."

Except it is. And the script is way bad. And the blokey was a does-not-meet (in the language of some consulting firms performance appraisal), and when I asked for their website address, he gave me this , and he answered everything I asked with "oh, so you don't have any debt?"

Call centres are the modern equivalent of working down the coal mines. Except the output is annoyance, rather than energy.

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