Wednesday, December 03, 2003

Dabs.com, I'm not happy with them
[rant]
So I placed my order for my shiny new Sony TR1MP at 8am this morning, and the website skipped over delivery options, and I wanted it for tomorrow morning. No problem, they're all "e" so I emailed at 8am. And 10am. And 11am. And 12. And 1.30. At 2.30, when I figured it need to be despatched PDQ, I called the business line number, who couldn't talk to me because I was "personal" and then spoke to the receptionist who said they were an e-commerce business and didn't speak to people. I emailed the customer service department manager. Again. He hasn't replied. I cancelled my order, and spoke to someone very nice at Empire Direct, and it'll be here at 9am tomorrow.
[/rant]

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