Monday, March 29, 2004
I have spent two huge portions of today on hold to Camden Council trying to get a reduction on my Council Tax, which I've just realised they owe me. I am listening to a very dull on-hold message, where they don't even value my custom, and I have noted their new opening hours and sitar music about one hundred and twenty six times. Maureen was processing the figures and calling me back this morning. No call. Quel surprise.
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