Friday, May 28, 2004

Call Centre Update

So I'm on hold for five minutes while he finds out of my protected no claims covered a claim I had two years ago, and if it affects my insurance. When he comes back, he says, "F*****, that's a familiar name. Do you know..."

And of course as soon has he says do you know, I know. Code. I ask him if he goes to Yeshurun (my parents shul) - his mum and dad do. He's twenty years old, so I probably haven't hung out with him that much. We laugh and he says he'll ask his dad if he knows my dad. I say I'll see him at Rosh Hashannah. Both our days are outrageously improved by actual personal contact.

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