It's the old hardware/software conundrum: can you believe that after shipping my laptop all the way to Birmingham/Brussels/Bangalore (you choose), my friendly Sony insider tells me the machine boots fine, and I have a software problem. I say that the machine had no power at all. He says it does. I say it didn't have. He says it's an intermittent fault. I say that's no good to me.
Gah.
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