I'm back! It's not often I use exclamation marks. And it's not often I sing the praises of Telewest (or, indeed, any other consumer service organisation. I am dispute driven, let's face it). But Iordan (he's Bulgarian) came twenty minutes into my alloted time slot (11 till 2), and fixed it efficiently and charmingly within about fifteen minutes. I was so happy I gave him a bottle of wine, and he in turn told me that the Black Sea is a fabulous holiday resort, although getting more expensive.
I think I might email his boss. I feel whole again. Me and that internet, we got a thang going on.
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