NHS Customer Service Prize
No, really. My friend B very kindly took me to the Royal Free, Sunday night, to get my ankle checked out, and the whole thing (triage, x-ray, nurse-practitioner, strapping up) took fifty five minutes. Some say, I was lucky (and I did do waiting-time arbitrage before we left, phoning round three hospitals to see the deal, but they all say it's heaving because they don't want malingerers). And it's not broken, it's just a bad sprain, so you can all rest easy now.
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