sashinka | observation orientated, with a twist of lime | a blog

And don't you hate it when you call a corporate switchboard, hold for ages being told your call is important, eventually get an operator who takes your postcode, mother's maiden name, and inside leg measurement and then puts you through to the customer care switchboard where you have to go through the whole rigmarole again. Only to find out that your friendly customer care operative, who erroneously told you this number was their direct line, is "away from their desk" seemingly for the foreseeable future.

And they say we live in the communication era.