I can't believe that I have had to spell both Crickewood and Farringdon to the person on the end of the TrainLine, who had clearly never heard of or visited both. He can only get me to Kings Cross. No, he doesn't know if the timetable has changed, this is the only information he has. He is in India, he tells me. He knows nothing. This used to be straightforward.
Now I'm on hold to Thameslink Customer Relations. On hold. On hold. Oh, here we are. Turns out there are engineering works on the line until Spring 2005. So no direct train for me.
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