I can't believe that it's only two and a half years ago that I had boiler trouble - a time I like to think of fondly as the British Gas Years.
But now I've not had any heating since Thursday, I've waited in for 72 hours, had four cancelled appointments, a serious amount of "misinformation" (aka lies, damn lies), still haven't had the service I pay £150 for (they came round when I called them three weeks ago, my flatmate was home, they looked at the boiler, unplugged it and plugged it in again, and called that a service), as well as raising my blood pressure to previously unknown heights.
Let's just say I'm not calm.
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